Predator Thermal Optics is committed to getting you the best products on the market and ensuring a smooth ordering process. We understand that sometimes things happen and items are returned. Therefore, we would like to be as transparent as possible regarding our return policy. We also invite you to visit our Frequently Asked Questions page for some general information about ordering and our products.
Restocking Fee Applied?
All Canceled Orders.
Yes: 4%
Type of Return Request
Restocking Fee Applied?
Buyers change their mind, buyer remorse, or price difference.
Yes: 4%
Buyers change their mind, buyer remorse, or price difference.
Yes: 4%
Buyer returns an unwanted item but it arrives to PTO damaged, defective, or materially different than what was originally shipped by the PTO.
Yes: 4%
Buyer receives an item materially different from what they ordered.
No
The buyer refuses delivery.
No, but an amount equivalent to the return shipping costs will be deducted.
Items arrive to the buyer damaged or defective.
No
Buyer refuses delivery due to visible damage incurred during shipping or caused by the shipping carrier.
